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Job Number:
1332229
Business:
GE Energy
Business Segment:
Energy - Power & Water
About Us:
GE is planning for tomorrow. Where will you be? For more than 125 years, GE has been respected for its performance and innovative spirit. GE people worldwide are dedicated to turning imaginative ideas into leading products and services that help solve some of the world's toughest problems. Working for GE Energy is exciting & challenging. Come see what you are missing!
Posted Position Title:
Wind Product Service Engineer
Career Level:
Experienced
Function:
Services
Function Segment:
Field Services
Location:
United States
U.S. State, China or Canada Provinces:
New York
City:
Schenectady
Postal Code:
12345-6000
No
Role Summary/Purpose:
The Wind Product Service Engineer will provide support to local field technicians in high-level cases via phone and at site. In this role you will analyze the failure and availability statistics of the local installed fleet. You will also work in close cooperation with the Functional Engineering to increase the turbine performance, based on statistical data.
Essential Responsibilities
- Support the Regional Service Managers in all technical needs and during customer visits - Work in close cooperation with the 1st and 2nd Level Support Engineers to identify failure trend in the early phase and initiate corrective actions - Provide technical supervision for retrofits and validation of performance increase - Support the Functional Engineering t and Fleet Service Engineering during RCA programs - Complete Field-testing of prototype retrofits; Verify that the technical turbine documentation fulfills local needs and initiate updates with PSE / ARE / NPI - Provide start up support in growing markets with temporary local presence - Provide technical communication and updates to our external customers
Qualifications/Requirements:
- Bachelor's Degree in electrical / mechanical / industrial engineering or similar discipline - Minimum 3 years of professional experience in a technical engineering role
Additional Eligibility Qualifications
GE will only employ those who are legally authorized to work. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
Desired Characteristics
- Green Belt or Black Belt certification (GE employees only) - Previous Wind Technical experience and/or Product Service Engineering experience - Experience with direct customer contact - Distinctive ability to analyze technical processes - Strong communication and leadership skills with ability to clearly communicate issues and resolution to both a technical and non-technical audience - Strong customer service focus and desire for continual improvement - Ability to take decisions and to adopt responsibility - Strong quality awareness and ability to identify future failures, defects and problems - Experience to working with multicultural teams - Strong team player- structured work methods and analytical skills - High flexibility and motivation to succeed
