Online Training Manager

Job description – Online Training Manager (Maternity Cover)

Proforest is looking for a 6-month cover for our online training manager. The ideal candidate will have a track record in developing and delivering effective online training and knowledge sharing at an international organisation, for internal and external stakeholders as well as a strong interest in social and environmental sustainability and experience of working with different cultures and backgrounds. Candidates must be fluent in English; knowledge of a second language, especially Portuguese, Spanish, Indonesia, is an advantage.

About Proforest

Proforest is a world leader in the responsible sourcing of forest and agricultural commodities, including palm oil, soy, sugar, cattle and cocoa. We help companies, governments and others to turn supply chain commitments – such as eliminating deforestation or child labour – into change on-the-ground. The Proforest group is a not-for-profit organisation with offices in Latin America, Africa, Southeast Asia and Europe.  

About this role

The Online Training Manager position was created to shape the way Proforest builds capacity both internally and externally, linking to our global communications and training teams.

With a growing workforce based in 15 countries and a successful trainee programme, we provide both online and in-person training, sharing and using online training resources and information across our offices. We also  have an extensive external training and capacity building programme for the private sector, auditors, HCV-HCS assessors, NGO or government members.

The right candidate will be someone with experience in developing effective online training and knowledge sharing at an international organisation. This role will encompass working with e-learning systems and associated software. We are looking for someone who is familiar with on-line learning platforms, processes and learning management systems, excellent written and verbal communications skills and content development abilities, and an organised and flexible approach.

Key responsibilities

Online training platform

• Support and manage our online Docebo-based training platform, the Proforest Academy
• Overall coordination and support for the development of online training materials for an array of training courses
• Work with technical colleagues on content of training courses

• Work with colleagues on design of training content
• Liaise with communications team to promote and share external training courses

E-learning and resources management

• Assess existing resources, add and maintain them
• Provide training and advice on a range of best practice tools and approaches for e-learning
• Be a point of contact and advice on online training for colleagues

Experience, competencies and qualities

• Degree level or equivalent qualification in a relevant discipline
• At least two years’ experience in an e-learning / online training role
• Experience of developing e-learning content
• Experience managing Content Management Systems and CRM Skilled in Articulate 360 and related authoring tools
• Skilled in web conferencing tools such as Zoom and Microsoft Teams, and able to support global colleagues with webinars and workshops (for example, Mural)
• Knowledge of Docebo (our current LMS) is preferable, however experience with other LMS platforms is also acceptable as initial training will be provided
• Good editorial skills – able to turn complex material into engaging content
• Experienced project manager
• Fluency in English

Desirable Skills

• Knowledge in programming (CSS, API integration) and UX is a plus
• Graphic design and basic video editing skills are a bonus
• Knowledge of other languages (especially Spanish, French, Portuguese, Bahasa Indonesia, Mandarin) would be welcome

Location, hours, salary

• Location: this is a location flexible position (if the right candidate prefers to work from one of our global offices, this can be arranged; remote work is also possible); note that given the global spread of our team flexible working hours will be offered and some availability outside normal office hours will be expected
• Contract: 6 months from July – December 2022 (potential to extend)
• Hours: full time (we are happy to discuss slightly less than full time)
• Salary (FTE): £27,000 - £33,000 per annum, depending on experience
• Benefits: Proforest has a company pension scheme; details on request

To apply

Send your CV, a cover letter that describes in no more than two pages how you meet the requirements for this position and confirmation that you are already eligible to work in the UK to personnel@proforest.net

Proforest is an equal opportunity employer.