Membership Specialist

Position Summary

Under the direction of the Managing Director, this position will ensure the timely and accurate entry of all information into TIRN’s membership databases, maintain confidentiality, integrity and security of membership information through proper maintenance procedures, and help document donor requests and information for various campaign appeals.

Responsibilities

• Enter all gifts and grants into Salesforce with accurate information on donor intent, gift coding, purpose, etc.
• Process payments and update donor email records in Engaging Networks
• Serve as the lead for data entry and database updates, ensuring that all information is entered according to protocol, updated, and accurate
• Produce deposit/batch reports for bookkeeper
• Maintain copies of all gift and grant records in accordance with audit procedures and protocol
• Create and mail thank you letters, tax receipts and other donor communications
• Assist with responding to general inquiries by phone and email
• Fulfill merchandise and adoption program sales
• Support Development Department, including management and stewardship of donors, foundations, and corporate sponsors
• Contact monthly donors as needed to ensure up to date payment information
• Other duties and special projects as assigned by supervisor and/or TIRN management

Qualifications & Skills

Required Skills/Experience

• High School Degree or equivalent  
• 1-2 years of data/gift entry and database experience
• Exceptional attention to detail and accuracy
• Positive attitude and passion for ocean and watershed conservation 
• Ability to juggle multiple projects simultaneously 
• Strong Microsoft Office Suite skills 
• Superior organization skills 
• Ability to work as a team and individually

Preferred Skills/Experience

• Customer relationship management database (e.g. Salesforce, Engaging Networks) and cloud platform (e.g. Dropbox, Google Drive) experience
• Comfortable working with Mac computers
• Comfortable working with remote colleagues through virtual tools
• Enjoy developing strong relationships with community and partners 
• Strong problem solving and time management skills

Terms

Salary: $17-19 per hour. Salary commensurate with experience and comparable to other similar-sized nonprofit organizations.

Benefits: This is a full-time, non-exempt position. We offer a competitive benefits package including two weeks of vacation, health insurance, 9 paid holidays and 4 floating holidays per year.

Location: This position is located at our headquarters in Olema, California.

Hours: 40 hours per week, Monday through Friday.

How to Apply

Please send a cover letter and resume in PDF format to Scott Artis at sartis@seaturtles.org. Use the subject line “Membership Specialist” followed by your name.

Applications are reviewed on a rolling basis. Position is open until filled.

TIRN is an equal-opportunity employer. Black, Indigenous, and People of Color (BIPOC), women, and members of the LGBTQIA+ communities are highly encouraged to apply. Thank you for your interest and we look forward to meeting you!