IMPORTANT: This Advertiser has requested that applicants MUST be National Residents / Valid Work Permit-holders. Other applicants need not apply.
The Rainforest Alliance is an international nonprofit organization that works to conserve biodiversity and ensure sustainable livelihoods by transforming land-use practices, business practices and consumer behavior. Based in New York City, with offices throughout the United States and worldwide, the Rainforest Alliance works with people whose livelihoods depend on the land, helping them transform the way they grow food, harvest wood and host travelers.
Under the auspices of the Sustainable Agriculture Network (SAN), an international coalition of leading conservation groups, the Rainforest Alliance’s Sustainable Agriculture Division works with farmers to ensure compliance with the SAN standards for protecting wildlife, wild lands, workers’ rights and local communities. Farms that meet these rigorous environmental, ethical and economic standards are awarded the Rainforest Alliance Certified™ seal. The SAN standards are applied by producers of major commodity crops (including bananas, pineapple, coffee, cocoa, tea, citrus and flowers) that profoundly affect the economies, environments, cultures and politics of tropical countries. Today more than 60,000 farms in 26 countries are certified and Rainforest Alliance Certified products are widely available in mainstream markets.
Position Summary:
The Division/Program Operations Manager is a key member of both HQ Operations and the Division/Program management team. S/he provides critical support to Division/Program management and ensures that the Division/Program is implementing its work plans efficiently, effectively and in accordance with RA policies and procedures. Under the guidance of the VP for Global Operations and Planning, s/he assists the Division/Program Director with the design of an operational plan which ensures the Division/Program meets its strategic goals. S/he liaises closely with Human Resources, the Evaluation & Research Program, the Development Division, the Office of General Counsel and the Finance & Administration Divisions. S/he also works closely with the Program Finance & Budget Manager.
Responsibilities:
Operations
- Monitors and manages the operation of the Division/Program’s strategic and work plans;
- Serves as a liaison between the Division/Program, Human Resources and Office of General Counsel to support the operations of the division’s activities;
- Oversees and coordinates Division/Program staff training;
- Manages the move of the Division/Program in and out of jurisdictions in close cooperation with program staff, the Office of General Counsel, Human Resources, and Finance & Administration; and
- Coordinates the addressing of operational issues with heads of offices where needed.
Policies and Procedures
- Fosters a culture of adherence to all RA policies and procedures; and
- Acts as the division’s go-to person for information on policies and procedures.
Communications
- Serves as a key communication conduit to and from HQ and regional support divisions and Division/Program management and other staff. Ensures the timely and accurate dissemination of information.
Training
- Coordinates the training of Division/Program managers and Division/Program operations/administrative staff in policies and procedures; and
- Ensures that program managers train their teams in their program-related responsibilities as well as policies and procedures.
Planning, Evaluation & Research
- Coordinates the annual and 3-year planning process, ensuring program activities are aligned with staffing and system needs, and budgets; and
- Monitors the effectiveness of the implementation of the program’s strategic plan, including the measurement of performance and fosters cross-integration of strategic directions, goals, and initiatives between offices and divisions.
Liaison with Human Resources
- Liaises with Human Resources by submitting all job descriptions/position announcements and new hire request forms on behalf of the program and in accordance with HR policies and procedures;
- Provides Division/Program approval for all new hire requests submitted by the program in accordance with budget;
- Guided by HR, determines the salary level of new hires; and
- Communicates with HR regarding current and future recruitments.
Other duties as assigned
- Supports the VP for Planning and Program Operations as needed, including undertaking special projects.
Qualifications:
- B.S. in Business Administration;
- Minimum of 7 years work experience; at least 5 years of similar managerial level work environment;
- Familiarity with a multi-office, multi-national organizational environment;
- Experience in business operations, HR practices, supervising, and training methods;
- Strong planning, analytical, and project management skills, with ability to juggle multiple projects simultaneously while adhering to deadlines;
- Strong interpersonal skills;
- Strong verbal and written communication skills in English;
- Ability to travel 20 percent of the time; and
- Strong computer skills (e.g., word processing, spreadsheet and presentations).
Salary:
Commensurate with experience. Competitive benefits package provided.
Notes:
Only candidates authorized to work in Guatemala will be considered.
Application:
Send resume, cover letter and salary history to Human Resources, Rainforest Alliance, 8 Avenida 15-62, zona 10, Ciudad Guatemala, Guatemala 01010. Fax: (502) 2383-5777; Email: guatemalapersonnel@ra.org. If emailing, use the following format in the subject line: first name and last name, job title of position you are applying for.
