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Conservation International (CI) is a non-profit institution headquartered in Arlington VA, working in over 43 countries.
Building upon a strong foundation of science, partnership and field demonstration, CI empowers societies to responsibly and sustainably care for nature, our global biodiversity, for the well-being of humanity.
Conservation International is seeking a Storage (SAN) Administrator to join our team. This position is located in Crystal City Virginia in our Headquarters facility. The qualified applicant will become part of the CI team working to lead our Backup and Recovery efforts in the Data Center to ensure that our Storage Area Network and global data are safeguarded against disaster.
This position reports to the Sr. Director of the Enterprise Network, and works with other members of the Infrastructure and Applications teams who specialize on the servers and apps. Successful applicants will be able to work in an environment that is constantly in transition, have strong time management skills and the proven capacity to manage and maintain HP EVA Storage Systems. Working knowledge of Cisco Nexus IOS will be required as well in order to manage the Cisco SAN switch fabric. Self-starter with passion for backup and disaster recovery is a key characteristic for the successful applicant.
RESPONSIBILITIES:
- Data integrity for CI data stored in the Data Center in HQ and also in our remote field sites. This includes backup and restore functions for all physical and virtual servers, SQL database clusters and standalone instances, and Exchange email for the entire institution. Configuration, scheduling of backups, vaulting and offsite storage rotation management to Iron Mountain.
- Manage and maintain user quotas for file shares and email storage allocations. Work with the Helpdesk and users directly to ensure their data is available. Make adjustments as necessary to the storage systems to ensure there is sufficient overhead for growth on user LUNs. Ensure customer satisfaction with their storage-related experiences.
- Provision storage as requested for hosts, and respond to, isolate and resolve issues related to the storage environment in a timely manner. Address all escalated incidents and conduct root cause analysis of the problem(s). These tasks may include after-hours work onsite.
- Work closely with the team to help plan and design future systems to ensure they maximize the utilization of the storage systems and other infrastructure available. Make best-practice recommendations related to defining file structure and storage de-duplication methodologies.
- Develop, maintain and test Disaster Recovery Plan. Ensure that our Recovery Objectives are well-thought out and that we are capable of executing them during a crisis situation. Establish procedures to simplify and streamline daily functions to enhance reliability, stability and productivity.
- Other duties as assigned by supervisor.
WORKING CONDITIONS: Most work will be performed at the Crystal City Headquarters building. Travel will be minimal but there may be an opportunity to travel to a field site in another country. Must be able to obtain a passport / visa for travel if requested. Light lifting of computer and storage components will be required, but nothing over 50 pounds without assistance. There is a potential for telecommuting once established in the position. Close proximity to the Crystal City HQ site is a plus, so storage-related emergencies can be acted upon quickly.
QUALIFICATIONS:
Required:
- BS Degree in Computer Science, Engineering or related discipline desired and 5+ years related experience. Practical or equivalent applicable experience can be substituted for degree.
- 3-5 years professional experience working as Storage Administrator of HP Enterprise Virtual Array (EVA).
- Backup and recovery skillset, with knowledge of Symantec BackupExec, DLO and De-duplication features.
- Experience performing Exchange mailbox restorations from backup to PST files to recover lost email.
- Experience with system tuning and capacity planning activities for best performance, and growth analysis.
- Experience with disaster recovery and high availability technologies, processes and procedures.
- Experience with configuring and maintaining Cisco MDS 9500 fibre channel SAN switch.
- Strong knowledge of LUN masking and storage provisioning.
- Experience with robotic tape libraries required, ideally HP MSL 6000 Series.
- Windows OS background is required, as CI is primarily a Microsoft Windows environment.
- Strong verbal and written communication skills with the ability to listen and understand user needs.
- Experience with SAN implementations with a variety of operating systems and databases including
- Windows Server, VMWARE, Redhat Linux, MAC OSX, MS Exchange and SQL clusters.
- Experience with automating server and storage tasks and configurations via scripted procedures on
- Windows and Linux based OS’ is required.
- Able to function well in an environment that is in transition.
- Strong time management skills are important to manage heavy workload.
- A courteous team player that is able to work well with members of a diverse team.
- Thorough, disciplined work habits, able to produce high quality documentation.
- Excellent troubleshooting skills a must, with the capability to explain the problem and the resolution.
Preferred:
- VCP (VMware certification), MCSA or MCSE (Microsoft certifications). OSX scripting experience.
- Multi-lingual capability is helpful in our global environment. Spanish and/or French a plus.
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