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Job Title: Community Outreach Coordinator
Reports To: Director of Community Programs Department: Outreach
FLSA Status: Non-Exempt Location: Boston, MA
Prepared By/Date: Human Resources January 2012
Summary: Identify prospects for Next Step Living and its services through promotion to target populations by performing the following duties.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
· Under the guidance of a Community Program Manager, support the implementation of multi-year energy efficiency outreach campaign in a designated portfolio of communities
· Promote NSL activities and services and distribute educational materials to the community through various forms of face-to-face interaction
· Assist in the design of paper and online outreach materials for each program
· Assist in the creation and maintenance of relationships with institutions within municipalities such as faith-based groups, educational organizations, and local business for the purpose of generating interest for Next Step Living’s services among their members or constituents
- Collect contact information from residents interested in receiving Next Step Living Home Energy Assessment at planned events or through street interactions in target communities
- Meet daily, weekly and monthly targets for prospects collected
- Work with Community Outreach team to refine messaging and strategy for maximum success of prospect collection
- Enter collected contact information into Next Step Living customer relationship management software system
- Frequent travel required to Next Step Living’s partner communities
- Event attendance on nights and weekends required
- May assist Customer Service Team when needed
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Education/Experience:
- A High School Diploma; or one to two years related experience and/or training; or equivalent combination of education and experience
- Language Ability:
- Effectively present information and respond to questions from groups of managers, clients, customers, and the general public
- Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Interpret a variety of instructions furnished in written, oral, diagram, or schedule form
- To perform this job successfully, an individual should have knowledge of Word Processing software; and Spreadsheet software;
- The employee must occasionally lift and/or move up to 25 pounds.
- Reasoning Ability:
- Computer Skills:
- Physical Demands:
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