Boston Community Programs Manager

Job Title: Boston Community Programs Manager

Reports To:  Director of Community Programs                         Department: Outreach

FLSA Status:  Exempt                                                             Location: Boston, MA

Prepared By/Date:  Human Resources January 2012

Summary:  Manage and execute all aspects of Next Step Living community outreach programs designed to generate interest in Next Step Living’s services within the City of Boston. This position requires travel to portfolio municipalities 3-4 days per week to execute programs.

Essential Duties and Responsibilities include the following.  Other duties may be assigned. 

·        Coordinate with City officials and community groups to implement multi-year community outreach campaign in Boston

·        Meet quarterly goals in each municipality for generating scheduled energy assessments

·        Customize Next Step Living community outreach program to meet the specific needs of the City of Boston including identifying community specific resources to complement Next Step Living offerings

·        Assist in the design of paper and online outreach materials for each program

·        Create and maintain relationships with institutions within municipalities such as faith-based groups, educational organizations, and local business for the purpose of generating interest for Next Step Living’s services among their members or constituents

·        Plan and attend events in communities to promote active programs

·        Spend 3-4 days per week on the ground building and promoting the program

·        May be responsible for the recruiting, interviewing, hiring, training, scheduling, and supervising of volunteer, interns or employees for the purpose of conducting door to door campaigns or other outreach initiatives

·        Prepare reports and track results to assess success of outreach program; adjust as necessary to improve outcome

·        Assist the Director of Community Programs in refining Next Step Living’s community outreach offering and building interest in communities not yet partnered with Next Step Living.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·        Education/Experience:

o   Bachelor's degree (B. A.) from four-year college or university; Two years experience managing community organizing campaigns such as voter registration/mobilization or cause awareness; or equivalent combination of education and experience

• Language Ability:

o   Write reports, business correspondence, and procedure manuals

o   Effectively present information and respond to questions from groups of managers, clients, customers, and the general public

o   Proficiency in Spanish, Portuguese, Cantonese, or Vietnamese a plus

• Math Ability:

o   Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume

• Reasoning Ability:

o   Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

o   Interpret a variety of instructions furnished in written, oral, diagram, or schedule form

• Computer Skills:

o   To perform this job successfully, an individual should have knowledge of Word Processing software and Spreadsheet software; Experience with Salesforce customer relationship management software desirable

• Physical Demands:

o   The employee must occasionally lift and/or move up to 25 pounds.